Appointment Scheduler Job at FNEX, Indianapolis, IN

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  • FNEX
  • Indianapolis, IN

Job Description

This is a remote position.

FNEX is a global leader in private securities transactions and investment banking, specializing in private stock liquidity solutions for institutional investors. The firm provides institutional access and tailored liquidity solutions across a global network of leading private companies. With deep market expertise and a focus on innovation, FNEX facilitates efficient, secure, and strategic transactions in the private capital markets.

We are looking for a detail-oriented and organized Appointment Scheduler to assist with scheduling appointments for our clients and team. This role involves managing calendars, confirming bookings, and providing excellent customer service—all from the comfort of your home.

Key Responsibilities

  • Answer incoming calls, emails, or messages and schedule appointments accordingly

  • Coordinate with clients and staff to confirm or reschedule appointments

  • Send reminders to clients via phone, email, or text

  • Update and manage digital calendars or scheduling software

  • Ensure accurate data entry of appointments and client details

  • Follow up on missed appointments or cancellations

  • Maintain a positive and professional attitude when interacting with clients


Requirements


  • High school diploma or equivalent

  • Strong communication skills (verbal and written)

  • Basic computer skills and familiarity with tools like Google Calendar, Zoom, or scheduling software (training provided)

  • Ability to work independently and manage time effectively

  • Reliable internet connection and a quiet work environment

  • Customer service experience is a plus, but not required


Benefits


  • Fully remote 

  • Flexible schedule options



Job Tags

Full time, Remote work, Flexible hours,

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