Call Center Representative Job at ExpressPros - Madison, Windsor, WI

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  • ExpressPros - Madison
  • Windsor, WI

Job Description

Calls on Call - Extraordinary Answering Services is a remote call center servicing the veterinary industry by providing receptionist assistance to offices across the United States. No call should go answered - this position is responsible for answering calls and questions, scheduling, providing excellent customer service, and communicating with client's in-house reception and administrative team. This is a work from home or remote position. 

Candidates are required take video-based skills and knowledge assessment before interviewing. 

Pay: $16 - $17/hour

Hours: 

This is a Part or Full Time (~25-40 hours) position. We are looking to hire for afternoon shifts (ending at 7PM CT) and weekend shifts (9A-5P CT).

We are happy to discuss the ideal schedule you are looking for.

Qualifications: 
  • 2+ years of Veterinary Clinic experience (Required)
  • Excellent communication and grammar
  • Computer skills (MS Office, Zoom)
  • Typing speed of 50+ WPM
  • Attention to detail and organized
  • Positive, upbeat, fun personality
Work Includes :
  • Manage multi-line phone systems to schedule appointments and answer inquiries.
  • Utilize veterinary terminology to assist with client communications and provide accurate information.
  • Collaborate with veterinary staff to ensure efficient clinic operations and high-quality pet care.
Education:
  • High school or equivalent (Required)
Benefits:
  • Health Insurance
  • Paid Holidays, Vacation
  • 401K
 

About us:

Express works with job seekers to help find the right job for their skills and experience. As one of the leading staffing companies in North America, Wisconsin, and Madison, we’re ready to help you take the next step in your career. Whether you are ready for a full-time position, looking for part-time work, or want a more flexible schedule, Express has a wide range of jobs available including:

  • Administrative
  • Light Industrial
  • Skilled Trades
  • Professional positions

Express Employment Professionals is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all people and to hire and promote individuals solely based on their qualifications for the job.

#LI-DNI

Job Tags

Full time, Part time, Remote work, Flexible hours, Shift work, Weekend work, Afternoon shift,

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