Chat Support Advisor Job at Total Shape, United States

ZGNqMS83eUpRWUxvcnBjeHpoV1RHUDJwb1E9PQ==
  • Total Shape
  • United States

Job Description

The Role:

Company: Total Shape

Location: Remote

Monthly Salary: $1,200 – $1,500 (USD), depending on experience

Role Overview:

We’re looking for a friendly, detail-oriented Chat Support Advisor to join our customer service team. You will be the first point of contact for our customers via live chat, ensuring prompt, accurate, and helpful responses.

Key Responsibilities:

  • Respond to customer inquiries via live chat, email, and messaging platforms promptly.
  • Provide accurate information about our products, services, and policies.
  • Assist customers with troubleshooting issues and resolving concerns.
  • Maintain a professional, empathetic, and customer-focused tone at all times.
  • Escalate complex issues to the appropriate department when necessary.
  • Keep records of customer interactions and feedback to improve service quality.

What We Offer:

  • Competitive monthly salary of $1,200 – $1,500 .
  • 100% remote work opportunity.
  • Paid training and continuous learning resources.
  • Supportive and collaborative work culture.
  • Opportunities for career growth within the company.

Ideal Profile:

Qualifications:

  • Excellent written communication skills in English.
  • Previous experience in customer service, preferably in chat-based support.
  • Strong problem-solving abilities and attention to detail.
  • Ability to multitask and work in a fast-paced environment.
  • Basic technical troubleshooting skills.
  • Willingness to work flexible hours, including weekends if needed.

What's on Offer?

  • Work within a company with a solid track record of success
  • Flexible working options
  • Opportunity to make a positive impact

Job Tags

Full time, Flexible hours,

Similar Jobs

Dialysis Clinic, Inc.

Dialysis Chief Biomedical Technician Job at Dialysis Clinic, Inc.

 ...Overview Dialysis Clinic, Inc. is recruiting top talent interested in supporting our nonprofit mission to prioritize individualized...  ...-patient ratio than other providers. The Chief Biomedical Technician coordinates technical and building services at the clinic.... 

Maxlink IT Solutions Pvt. Ltd.

Front End Developer Job at Maxlink IT Solutions Pvt. Ltd.

 ...APIs and JSON # Knowledge of UI/UX design principles and tools (Figma, Adobe XD, Sketch)# Basic understanding of SEO and web performance optimization # Debugging and problem-solving skills using Chrome DevTools or similar # Awareness of frontend build tools... 

LaGuardia Community College

Assistant Professor - Political Science Job at LaGuardia Community College

 ...Resources Department at (***) ***-**** or email the Benefits Administration team at ****@*****.*** Assistant Professor - Political Science Date Posted: January 05, 2026 Job ID: 31564 POSITION DETAILS: Assistant Professor - Political Science... 

Zaxby's

Cashier Job at Zaxby's

Hungry For A Great Career? To our guests, Zaxbys is more than just a place to eat its a place to have fun, spend some time with friends and experience great food. To our team members, Zaxby's is a family. So come on in! We're saving a seat for you. Cashiers...

IU Health Medical Group - Indiana University Health

Neurology - Physician Job at IU Health Medical Group - Indiana University Health

 ...Neurology - Physician at IU Health Medical Group - Indiana University Health summary: Indiana University Health Medical Group is seeking a part-time Neurologist in Bloomington, Indiana, specializing in EMG, EEG interpretation, and VNS interrogation. The role offers...