Entry Level Support Technician: $500 Hiring Bonus
About the position:
This is call center environment. This position assists customers via telephone, online CHAT, or e-mail to provide support for basic desktop, PC and application support. If the issues are beyond your ability to resolve, you will create a ticket or escalate the issues to one of the more advanced support team members. This is a central point of entry for customers seeking assistance, information/status updates and resolution.
You will answer the phone, online CHAT or e-mail in a courteous manner and attempts to provide support for basic desktop, PC and application support. Work to resolve questions from password resets, updates to basic desktop application support. You will take any necessary steps to troubleshoot and/or resolve the issue. You must be able to handle difficult customers and recognize when to escalate the issue for higher level support.
Skills :
· Communication Skills and active listening
· Excellent customer service skills, patience and understanding.
· Friendly and energetic attitude
· Technical Knowledge with the ability to navigate the Internet
· Ability to work in a fast paced environment and enjoy learning quickly
· Ability to work flexible schedules
· Must have reliable attendance
Education and Experience :
· Requires a High School Diploma or equivalent
· Associates degree or technical certifications are desired
· Experience trouble shooting basic PC/Desktop and applications
· Previous Help Desk experience is desired
EMS Offers :
· Career advancement opportunities
· Team work environment
· $500 hiring bonus
· Paid on-the-job training
· Full time schedules
· Medical, dental, vision, and life insurance benefits 1st of the month following 59 days of hire
· Casual dress attire
· Individual work spaces
· Complimentary breakfast on Fridays
· Free parking
· North-West Omaha location
...Oral Surgeon needed near Edinburg, TX Our OMFS/Perio Practice is seeking a dynamic, patient-focused Oral Surgeon to join our thriving practice with this exciting opportunity to acquire ownership of a fee-for-service practice in McAllen, Texas. This is your chance...
Hardware / Software EngineerFull-timeFort Leavenworth, KSAbout UsTrideum Corporation is a 100% employee-owned company, committed to embracing the worlds toughest challenges with a servants heart. Through dedicated hard work and commitment, we provide distinctive...
...Armed Security Officer (FT) #201~ Chicago, Illinois. ~ Part-time. ~$19 hourly. ~ Paid Uniforms. ~ Holiday Pay. ~ Medical... ...security for our clients. The Security Officer is responsible for patrolling a two-mile street (SSA) by foot, enforcing local and state...
...as assigned. Provide administrative and logistical support to the Press Office, including maintaining media contact lists and archiving materials. Supports general office operations within the Office of Communications as needed. Other duties as assigned....
...San Fernando Valley and Korean Town with day, evening and weekends. $800 Sign- On Bonus for Evening and Weekend Shifts*College students in the following studies (Child Development, Special Education, Psychology or Applied Behavior Analysis), Classroom Assistants,...