Entry Level Support Technician: $500 Hiring Bonus
About the position:
This is call center environment. This position assists customers via telephone, online CHAT, or e-mail to provide support for basic desktop, PC and application support. If the issues are beyond your ability to resolve, you will create a ticket or escalate the issues to one of the more advanced support team members. This is a central point of entry for customers seeking assistance, information/status updates and resolution.
You will answer the phone, online CHAT or e-mail in a courteous manner and attempts to provide support for basic desktop, PC and application support. Work to resolve questions from password resets, updates to basic desktop application support. You will take any necessary steps to troubleshoot and/or resolve the issue. You must be able to handle difficult customers and recognize when to escalate the issue for higher level support.
Skills :
· Communication Skills and active listening
· Excellent customer service skills, patience and understanding.
· Friendly and energetic attitude
· Technical Knowledge with the ability to navigate the Internet
· Ability to work in a fast paced environment and enjoy learning quickly
· Ability to work flexible schedules
· Must have reliable attendance
Education and Experience :
· Requires a High School Diploma or equivalent
· Associates degree or technical certifications are desired
· Experience trouble shooting basic PC/Desktop and applications
· Previous Help Desk experience is desired
EMS Offers :
· Career advancement opportunities
· Team work environment
· $500 hiring bonus
· Paid on-the-job training
· Full time schedules
· Medical, dental, vision, and life insurance benefits 1st of the month following 59 days of hire
· Casual dress attire
· Individual work spaces
· Complimentary breakfast on Fridays
· Free parking
· North-West Omaha location
...Southern Valley is looking for excellent Spanish teacher candidates to apply for an opening for the 2026-2027 school year. Southern Valley is located about 1 hour Southwest of Kearney. We have an excellent staff as well as excellent facilities. Our teacher/student...
Regency at Westland, Are you a person who is passionate about maintaining a clean, safe and homelike environment for residents? When you join Regency at Westland, you have an opportunity to use your skills and experience in making a difference in the lives of our guests...
...Telemedicine Opportunity for Inpatient/Outpatient visits. Work from your home! Opportunity for growth. Malpractice coverage included.... ...considered. The ability to consult with patients through virtual communication channels. Excellent analytical and problem-...
Who You'll Work With Driving lasting impact and building long-term capabilities with our clients is not easy work. You are the kind of person who thrives in a high performance/high reward culture - doing hard things, picking yourself up when you stumble, and having ...
School DescriptionBeile Training School is one of the most recognized language schools in China with over 30 centers nationwide teaching over 20,000 students. Beile Training School is growing and looking for energetic teachers to join our ranks. Currently, we have openings...