Job Description

Every day, ANDRITZ continues to deliver successful innovative solutions to our customers globally. Why are we so successful? Because we are passionate and love what we do! We are at the forefront of future engineering technologies, with solutions that ensure the success of our clients in key industries that are shaping the future of the world we live in.

JOB PROFILE
Field Note Engineer

Working location: Home based/travel - US Southeast States

General Description
Reporting to the VP North America – Blade Systems (VP), this position is responsible for taking on-site field notes and working in close cooperation with local sales teams to identify, communicate and pursue sales opportunities of products manufactured/sold by ANDRITZ Bonetti Co. Inc. and ANDRITZ Bonetti Ltd.

JOB RESPONSIBILITIES AND TASKS

• Ensures customer needs are defined and addressed in a timely manner.
• Conducts on-site paper machine shutdown inspections/audits and prepares reports.
• Takes on-site field notes, and sketches all dimentions for new doctoring equipment/spares quotes and orders. Digitizes, sends and explains all information collected to the engineering department.
• Meets on-site with customers for existing and potential new projects.
• Communicate with customers and/or our engineering department by phone, email, or TEAMS platform.
• Performs service/maintenance on existing doctoring equipment (set-up, profiling, …), as needed and as scheduled by the VP, in close cooperation with local sales teams.
• Performs install supervision of new doctoring equipment and spares.
• Helps the local sales teams build and maintain comprehensive databases on doctoring equipment, blades, and nozzles.
• Troubleshoots customer doctoring problems and provides and/or helps implement appropriate solutions.
• Prepares brief call report on each paper mill visit, including the contact information and purpose of each trip, and sends it to the VP and the local sales team.
• Communicates field activity, including sales opportunities, inter-company items and competition issues to the VP and the local sales team.
• Relieves local sales team during vacation.
• Manages an expense budget within the guidelines provided.
• Complies with all company policies, procedures, and safety requirements.
• Successfully completes online training courses to gain factory access authorization, and comply with all customer safety requirements.
• Performs other job-related functions as assigned. 

QUALIFICATION REQUIREMENTS

• Experience: Maintenance experience within the paper or other related applicable industry preferred.
• Valid driving licence and passport..
• Languages: English
• Ability to organize and prioritize work.
• Ability to plan and book your own business trips.
• Ability to effectively communicate verbally and in writing. By email and on TEAMS.
• Ability to hand draw dimensional sketches.
• Ability to read and understand technical prints required.
• Trained in industrial design and with knowledge of CAD software (Solidworks).
• Knowedlge of Microsoft Office software (Outlook, Word, Excel, Teams, etc.).
• Must have strong attention to details.
• Excellent planning, organizational and problem-solving skills.
• Strong analytical ability required.
• Requires proven mechanical aptitude and a strong entrepreneurial drive.
• Extensive travel required within the assigned region (90% of time). By car and by air.
• The assigned region will be North America with focus on the Southern US States.
• Requires ability to work in a manufacturing environment, which may include exposure to varying temperatures and noise levels, dust, dirt, fumes, welding machines, heavy duty magnets and manual/remote controlled devices using radio signals.
• Must have visual acuity, excellent mobility, good hearing, manual dexterity, good balance, ability to endure long hours, and wear required personal protective equipment. 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

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