Job Description

Position: Fleet Terminal Manager

Company Name: AILO Logistics
FLSA Status for Employee: Exempt
Position Type: Full-Time
Location: Roanoke, VA (On-site)

Formerly known as AJR Trucking, AiLO Logistics is redefining the future of logistics. Our rebrand represents more than a new name - it signals a strategic transformation rooted in innovation, technology, and excellence. As the logistics industry rapidly evolves to meet new customer expectations, AiLO is leading the charge by integrating artificial intelligence, automation, and data-driven efficiency into every aspect of our operations.

Our new identity embodies our commitment to adaptability, sustainability, and operational excellence. At AiLO Logistics, we are building the future of transportation—smart, efficient, and people-focused.

Position Summary:

The primary responsibility of a Terminal Manager is to understand Fleet needs, and train drivers according to the job duties. Manage and develop relationships with the drivers and maintain the fleet to increase overall driver productivity and retention. This position works closely with drivers, customers, and other company departments to ensure company objectives are met.

Essential Job Functions:

• Assists in the administration and coordination of the fleet.
• Administers Postal Operation Safety protocol with drivers.
• Processes repair orders from start to finish in accordance with the company standard to ensure all information is tracked.
• Works with outside vendors to track and update the progress of repairs and to manage the invoice process.
• Maintains accurate records of vehicles.
• Assists techs in managing parts inventory, parts ordering, and scheduling service repairs.
• Ensures compliance with government rules and regulations and files paperwork in support of DOT compliance as needed.
• Schedules repairs or preventative maintenance and coordinates BIT inspections.
• Ensures that the necessary number of fleet vehicles are available at all times.
• Communicate vehicle needs and condition reports with the fleet manager.
• Monitor and manage the driver’s time efficiently, ensuring that customer expectations are met for pickup and delivery, DOT Hours of Service regulations are followed, and any delays are communicated to the dispatch/customer.
• Ensure equipment meets and or exceeds companies and or DOT safety standards, for use at all times.
• Moving equipment as needed for maintenance and advising maintenance of location and maintenance needs. 
• Always ensure safety compliance, providing driver training when needed, and participating in safety campaigns.
• Tracking and recording drivers' performance from dispatch to delivery to ensure on-time service.
• Working closely with safety, maintenance, and operations to ensure drivers comply with the policies and procedures of AiLO Logistics.
• Promptly answering phone calls, e-mails, voicemails, and other questions from co-workers and drivers.
• Maintaining positive customer, driver, and carrier relations.
• Develop relationships with drivers to ensure better performance and encourage driver retention.
• Develop, write, and improve driver schedules, and or routes to optimize performance and efficiency.
• Provide guidance, coach, mentor, and train drivers to ensure the success of the driver and AiLO Logistics.
• Audit driver timecards ensuring that they are filled out correctly, submitted on time, and accurately represent work performed.
• Responsible for performing drive tests on potential driver candidates.
• Perform additional duties as required.

Required Skills and Competencies:

• Proficient problem solver, independent, and adaptive to a fast-paced business environment.
• Ability to use computer and software applications (i.e. word processing, spreadsheet, etc.)
• Willingness to work overtime and weekends when needed.
• Ability to handle multiple projects and tasks.
• Ability to listen and speak professionally.
• Ability to speak Spanish (preferred).
• Previous transportation management experience preferred. 
• Knowledge of FMCSA and DOT regulations.
• Manage and prioritize multiple tasks in a fast-paced, service-driven environment 
• Possesses customer service-related experience. 
• Top-notch organizational skills.
• Ability to work under potentially stressful situations.
• Strong verbal and written communication skills.

Compensation: 

• The pay is competitive, depending on experience ($65,000 - $75,000) and will be discussed during the interview.

Benefits:

• Employer-paid Medical, Dental, and Vision coverage.
• Company-provided cell phone and laptop.
• Life Insurance coverage.
• 401(k) retirement plan.
• Vacation and Sick Pay.
• Employee Assistance Programs.
• Excellent opportunities for career advancement within a fast-growing, innovation-driven logistics company.

Join AiLO Logistics:

This is an exciting opportunity to shape the future of an evolving logistics leader. The ideal candidate is a visionary operator with a passion for innovation, teamwork, and results. If you are ready to help lead AiLO Logistics into its next chapter of growth, we invite you to apply and join our journey toward redefining excellence in logistics.

Our vision at AiLO is to be a leading logistics solutions provider, known for our commitment to sustainability, innovation, and customer service excellence. We aspire to revolutionize the logistics sector by setting new standards in environmental responsibility, operational efficiency, and customer satisfaction. Through continuous improvement and a forward-thinking approach, we strive to meet the evolving needs of global trade while preserving our planet for future generations.

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