Job Description

Front Desk Medical Receptionist / Certified Medical Assistant
107 Javit Ct, Youngstown, OH 44515, USA
Full-Time.

About the Job:

Front Desk Medical Receptionist / Certified Medical Assistant

Austintown Pediatrics, a trusted and privately owned pediatric practice, is seeking a professional and experienced Medical Receptionist or Certified Medical Assistant to join our front desk team. This is a full-time position, scheduled 4-5 days per week.

• Monday-Friday.
• 7:45 am - 5:30 pm.
• 7:45 am - 4:30 pm in the summer.
• Enjoy true work-life balance with no evenings or weekends required.

Why Join Us?

• Paid time off for major holidays (after 90 days).
• Supportive, team-oriented work environment.
• Opportunity to work in a practice that values consistency, compassion, and high-quality pediatric care.
• Stability and balance - our privately owned practice has proudly served the community with personal, family-centered care.

What We're Looking For:

• Prior experience in a medical front desk or clinical setting.
• Strong organizational, communication, and multitasking skills.
• Reliability and professionalism - our patients and families count on us every day.
• A friendly, positive attitude with a commitment to teamwork and excellent customer service.
• If you are dependable, experienced, and eager to be part of a practice that takes pride in both patient care and workplace culture, we encourage you to apply.

Requirements and Skills:

• Experience working with pediatric demographic.
• Experience using EMR systems.
• Experience using Office Practicum EMR system is a plus.
• Maintain a positive, encouraging demeanor.
• Maintain respectful, professional behavior.
• Ability to undertake and prioritize multiple tasks.
• Ability to work in a multidisciplinary team.
• Ability to receive training, instruction, and correction.
• Ability to quickly learn new skills.
• Ability to work with and communicate with fellow staff members.
• Ability to work full shifts.
• Understanding of confidentiality and HIPAA.
• Excellent communication and interpersonal skills.
• Excellent computer and typing skills.
• Excellent customer service and phone skills.
• Excellent time management skills.
• Excellent written and verbal communication skills.
• Successful completion of MA certification program is required.
• Strong organizational and planning skills.
• Punctuality, teamwork, and a strong work ethic are essential.
• Willingness to stay later on occasion as needed.
• Willingness to rotate opening and closing tasks with fellow staff members.
• Willingness to fill in for fellow staff members as needed.

Responsibilities:

• Communicate with families to provide results, instructions, and advice.
• Relay information to practitioners in a timely manner.
• Patient check in/check out.
• Answering phone calls.
• Scheduling and sending messages to providers as needed.
• Entering patient demographics.
• Maintain and update patient health records.
• Collect copays.
• Complete patient forms, referrals, and appointment tasks.
• Pull patient forms for next business day.
• Complete appointment reminders.
• Scan forms into charts.
• Referrals and prior authorizations.
• Communicate with hospitals, specialty departments and other provider offices for patient related information.
• Prepare medical records as needed.
• Checking faxes throughout the day.

Pay: MA $16.50-$17.50.

• 401(k) matching.
• Health insurance.

Medical Specialties:

• Pediatrics.

Physical Setting:

• Outpatient.

Standard Shift:

• Day shift, 7:45-5:30 M-F.
• 7:45-4:30 Memorial Day thru Labor Day.

Weekly Schedule:

• No weekends.

License/Certification:

• BLS Certification.
• MA.

Work Location: In person.

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