Job Description

Generator Service Technician

Position Overview:

The Generator Technician will install, repair and perform routine and preventative maintenance on generators and back-up power systems.

Reporting Relationship: The Generator Technician reports to the Service Manager

Responsibilities/Accountabilities:

· Able to perform generator repairs of industrial generators as well as preventative maintenance

· Able to perform generator troubleshooting and diagnostics

· Maintains knowledge of updated changes in various models of equipment

· Evaluates and recommends any required repairs

· Excellent customer skills

· Proactively stays up to date on safety training, compliance, and knowledge of HAZ MAT and DOT requirements

· Continually trains and develops to advance to next levels of Generator Technician

· Perform other duties as assigned

Skills/Knowledge:

· Possess a working knowledge of the Generator Technician position and how it relates to the overall business and its' objectives

· Must conform to company policies and procedures and meet company goals and objectives as well as protect the company assets and interests

· Must have and be able to maintain a current driver's license and acceptable driving record per HM Cragg insurance carrier standard

· Must be able to pass and maintain drug and alcohol testing requirements

· Must be computer literate, a Windows based environment preferred (MS Word, Excel, Power Point, Access, Outlook)

· Must be dependable and able to work independently

· Must be able to lift 100-150 pounds several times a day

· Must be able to bend and twist several times a day

· Must be able to work arms extended above head for extended amounts of time

· Must be able to work flexible hours, days, travel and stay overnight

· Ability to maintain a professional appearance, promote and maintain a clean, neat, and safe work environment

· Possess troubleshooting skills and be able to effectively operate basic shop equipment

Personal Attributes:

· Demonstrates honesty and integrity in work and relationships

· Demonstrates servant-based principles with internal and external customers

· Demonstrates innovation/creativity in work

· Possesses strong work ethic and takes ownership of both company and client goals/objectives

· Focused on understanding, meeting, and exceeding customer expectations

· Focused on collaboration and teamwork for the mutual success of the company and its employees

· Demonstrates a willingness to sacrifice personal time for the company as conditions warrant

Travel expectations:

Up to 50% based on HM Cragg/TWE projects and time of year.

Qualifications:

· High school diploma or equivalent

· Industry experience preferred - Generators, Power Equipment, and Transfer Switches

· Experience installing/repairing generators preferred

· Efficient in Microsoft Suite products including Excel, Word, Outlook and Power Point

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