Medical Appointment Scheduler Job at SouthCoast Health, Savannah, GA

ZWNueC9MV1BRNHpob1o0NXpoQ2FFUHl1b3c9PQ==
  • SouthCoast Health
  • Savannah, GA

Job Description

SouthCoast Is Looking For A Full-Time Appointment Scheduler For Our Cardiology Department

Responsible for making and scheduling patient appointments in an efficient and timely manner.

Qualifications:

  • Ability to communicate clearly and speak concisely.
  • Ability to exercise professionalism in dealing with all levels of personnel, patients, and patients' families.
  • Ability in using multi-line telephone system.
  • Knowledge of proper telephone etiquette.
  • Knowledge of customer service principles.

Responsibilities:

  • Verifies insurance policy benefit information and obtains Authorization/ Precertification, prior to the patient’s visit.
  • Assures all insurance information has been completely and accurately obtained. Documents all pertinent insurance information. Documents information given or received to support actions taken on insurance charges or referral issues. 
  • Coding – understanding CPT and ICD10 to schedule appropriate test and payable diagnosis codes
  • Appeal denials if the insurance company denies the precertification by giving addition clinical information as needed.
  • Coordinate with hospital on scheduling STAT imaging studies, providing demographics, office notes, etc. 
  • Patient calls and concerns – manage in-person and phones encounters
  • Educates patients and families on insurance issues. Communicates patient’s fiscal responsibility in a professional manner. 
  • Notifies appropriate work units of patient’s insurance coverage, authorizations, or status. 
  • Identifies all patients without third party financial benefits and directs them for financial counseling according to SCMG self-pay policies and procedures 
  • Verifies necessary patient information and updates patient profile in the computer. (Ntierprise/RIS)
  • Answers questions regarding patient procedure billing and cost 
  • Schedules diagnostic appointment in Niterprise and Meditech . Relays necessary messages to staff.
  • Complete an outgoing referral in Niterprise. 
  • Ensure patient is aware of instructions for test, any prep that is required, directions, patient regarding holding medications and meals, attire for treadmill, body lotions, etc
  • Answers telephones, screens calls, and provides general information.
  • Answers questions regarding patient appointments and schedules outpatient appointments.
  • Ensures that updates (cancellations or additions) are input daily into master schedule and provider or nurse are notified, if appropriate. Patients that have a priority visit appointment are not allowed to cancel the appointment, a patient can only reschedule. Such appointments falls that in this category are Coumadin, one week follow-up or anything that the physician may note as a priority appointment.

Education/Experience:  High School Diploma. At least one year work experience in a medical office/Imaging department setting.  Prefer prior switchboard operations experience. Knowledge of medical terminology desired. Word processing and computer experience.

Benefits : H ealth , HSA/FSA, dental, vision, life, long term disability, 401(K) with employer contribution, supplemental insurance policies. PTO, holidays, jury duty and bereavement leave.

EEO, DFW, MFVD

Job Tags

Full time, Work experience placement, Work at office,

Similar Jobs

KBR-Transportation Services

Dedicated Class A Truck Driver Job at KBR-Transportation Services

Semi LocalDriversNeeded Join our growing team of drivers and enjoy steady miles, guaranteed pay, and great benefits! This position runs out of the Bloomington, IN area.All freight is no-touch, with some drop and hook. You'll be home through the weekand off on the...

Jobgether

Presentation Designer / Graphic Designer Job at Jobgether

 ...partner company. We are currently looking for a Presentation Designer / Graphic Designer in the United States . The Presentation...  ...corporate or regulatory guidelines. Benefits Competitive freelance compensation based on experience and project scope. ... 

General Dynamics Information Technology

Information Assurance Associate - Eielson AFB Job at General Dynamics Information Technology

 ...security. WHAT YOULL NEED TO SUCCEED - REQUIRED: Security Clearance Level: Active Secret Certification: ----- Current DoD 8570 IAT level II (CompTIA Security+ CE or similar)----- Willing to obtain DoD 8140 (CASP+, CCNA Security, CCNP Security, CCSP,... 

National Health Partners

Vero Beach, Florida - Gastroenterologist - Hospitalist Job at National Health Partners

Gastroenterology Hospitalist Opportunity Vero Beach, Florida Schedule: 7 on / 7 off Join a Collegial Group of Physicians Position Highlights: Compensation: Excellent salary with a comprehensive benefits package. Schedule: Enjoy a balanced 7 ...

Jibble Group

Dutch Translator and Writer Job at Jibble Group

 ...businesses with our software. About Jibble Group We're a scale-up in the Workforce Management space that has fully embraced remote work since 2017. Headquartered in London, UK, we have close to 80 staff in 16 different countries. We launched PayrollPanda.my and...