Job Description
Benefits: - 401(k) matching
- Competitive salary
- Dental insurance
- Health insurance
- Paid time off
- Parental leave
- Vision insurance
Salesforce Quality Analyst Roles and Responsibilities: - Identify and fix software defects and improve the quality of the Salesforce application and services.
- Analyze and understand Salesforce system requirements and features
- Design and execute detailed test plans and scenarios for intended functionalities
- Identify, record, and document thoroughly any bugs or errors found during testing
- Perform manual testing of Salesforce application and services
- Execute automated testing using test automation tools and scripts
- Assist in troubleshooting and resolving issues that arise during testing
- Work closely with the development team to ensure that the software meets the defined quality standards
- Verify the fixes of resolved bugs and ensure they function correctly without any side effects
- Communicate regularly with the project team to provide updates on the quality status of the project
- Perform regression testing when changes are made to the Salesforce system
- Contribute to the improvement of testing procedures and strategies
Requirements - Develop and execute test plans to ensure that all objectives are met.
- Implement and monitor test scripts to assess functionality, reliability, performance, and quality of the Salesforce service or product.
- Identify and remedy defects within the production process.
- Collaborate with Salesforce development team to ensure consistent project execution.
- Identify, isolate, and track bugs throughout testing.
- Identify any potential problems that users might encounter.
- Perform thorough regression testing when bugs are resolved.
- Work with cross-functional teams to ensure quality throughout the software development lifecycle.
Preferred Experience And Skills - Proven work experience as a Salesforce Quality Assurance Analyst or similar role
- Hands-on experience with Salesforce and other CRM software
- Experience in project management and QA methodology
- Ability to document and troubleshoot errors
- Working knowledge of test management software and SQL
- Excellent communication skills
- Attention to detail
- Analytical mind and problem-solving aptitude
- Strong organizational skills
- BSc/BA in Computer Science, Engineering or a related field
EEO Policy: Agility Technologies is an Equal Employment Opportunity employer. It is the policy of Agility Technologies to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws. Pay Transparency Policy: In accordance with Presidential Executive Order 13665, Agility Technologies will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. This is a remote position.
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