Scrum Master Job at OtterBase, Grand Rapids, MI

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  • OtterBase
  • Grand Rapids, MI

Job Description

Location: Onsite/Hybrid.

The Scrum Masters job is to deliver maximum value to the customer. Scrum Masters facilitate daily stand-ups and supporting the team in following the Scrum delivery process. Scrum Master also handle traditional project management duties including: scope definition, staffing, communication of status to clients and partners, budget oversight and risk/issue management. Additionally, they often author user stories, acceptance criteria and execute a portion of the testing on projects.

PRIMARY RESPONSIBILITIES:
- Serve the team and product owner in turning requirements into the working software.
- Track progress and help the team achieve their commitments.
- Progress is monitored daily when problems are identified work with team to develop corrective actions.
- Manage and report the status of scope, schedule, resourcing and financials. Extract and document requirements.
- Author user stories and acceptance criteria.
- Ensure team members understand processes and support the team in following them.
- Ensure product quality expectations are defined and known across the team.
- Collaborate with the team in scheduling work, including defect remediation and refactoring, guarding against the accumulation of technical debt.
- Work with technical team and product owner balancing the interests of both when issues arise.
- Remove impediments allowing the team to focus on engineering tasks.
- Take the lead on resolving conflicts within the team removing any roadblocks to collaboration.
- Guide project team meetings including sprint pre/planning meetings, daily scrum and sprint review meetings.
- Facilitate retrospective discussions and support continuous improvement efforts.
- Limit the external interference the team must deal with.

QUALIFICATIONS:
- Degree - Information Technology or Business or related field
- Exceptional people skills.
- Comfortable working with a diverse group of people and serve as arbitrator when conflicts arise.
- Understanding of financial controls needed in project management and consulting work
- Practical understanding of how to scope and estimate work.
- Excellent written and verbal communication skills.

EXPERIENCE:
- Experience in Project Management and/or serving as Scrum Master.
- Management of more than one significant project at a time.
- Prior experience as a Business Analyst and/or Tester helpful, not required.
- Practical use of quality management tools and techniques.
- Optional Certification: Certified ScrumMaster (CSM)

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