Job Description

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Able to lift 40 lbs. without assistance, Laboratory Setting, Standing for full shift, Warehouse

About the Role

We’re a close-knit Field Operations team at Thermo Fisher Scientific, and we’re looking for an upbeat Sr. Lab Support Specialist to help support laboratory operations and customers delighted.

What You’ll Do

• Receive shipments, scan packing slip, collect glassware from lab then run glasswash machine, collect waste from labs and run autoclave machine.

• Own customer interactions—responding via email (our primary channel), following up by phone, and occasionally assisting internal partners to resolve questions and build trust

• Work with supervisors and teammates to propose and implement improvements that streamline daily workflows

• Uphold safety and organization standards in every work area by following site guidelines and wearing required PPE

• Proactively monitor labs to ensure stock levels of product and flag gaps or issues, so we can fix them before they impact operations

• May perform other duties as assigned by the Supervisor

What We’re Looking For

• High school diploma or equivalent, with 2–3 years of customer-facing, retail stocking, warehouse, or inventory-control experience preferred

• Confident using RF handheld scanners or mobile scanning apps and basic Microsoft Office tools

• Excellent verbal and written English communication skills—especially via email—and a friendly, solution-focused approach

• A self-starter who thrives with detail, accountability, and teamwork

Physical Requirements / Work Environment

• Works primarily at customer sites, which may require independent work. Work areas may include spaces where chemical-based allergens are in use (such as penicillin, tetracycline, etc ) 

• Depending on the area of the building, personal protective equipment may be worn, including lab coats, coveralls, hoods, facemasks, hairnets, safety gloves, steel-toe shoes (required for all colleagues), bump hats, and/or safety glasses.

• Regularly required to lift 30 - 40lbs, and up to 50lbs occasionally.

• Regularly use equipment including pushcarts, pallet jacks, mobile cylinders, forklifts, etc. to push/pull up to 100lbs

• Regularly required to stand, walk and conduct manual material handling (twisting, bending, reaching, lifting, etc.) for prolonged periods.

• Ability to work in environments with varied temperatures (cold rooms, outside, etc.)

• Ability to work overtime, as needed.

Benefits

• Employment with an innovative, forward thinking organization committed to your professional development

• Competitive pay and comprehensive benefits package

• Supportive, people-first culture that values work-life balance!

• Opportunities to suggest and lead process improvements that make a real difference

Our Mission

To enable our customers to make the world healthier, cleaner, and safer.

Apply Today

Submit your application at:

Job Tags

Remote job, Full time, Work at office, Shift work,

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