Hotel Front Desk Night Auditor Job at Seawind Hotel Investment LLC, Seatac, WA

Y3N2Mi9yK01Rb1hycVo4NnpCQ2FHL2lp
  • Seawind Hotel Investment LLC
  • Seatac, WA

Job Description

Our job opportunity:
Position : Hotel Front Desk Agent (Full time or Part Time).

What you get to do in this role:
  • Represents the hotel to the guest throughout all stages of the guest’s stay by working with all hotel personnel to ensure every guest experiences superior customer care. Responsibilities include registering guests, assigning rooms, accommodating special requests, and ensuring the guests have a pleasant stay and smooth checkout.
  • Maintains an inventory of vacancies, reservations, and room assignments.
  • Possesses a working knowledge of the reservations department. Takes same-day reservations and future reservations when necessary. Knows cancellation procedures.
  • Knows room locations, types of rooms available, and room rates.
  • Registers arriving guests and assigns rooms.
  • Coordinates room status updates with the housekeeping department by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests, and part-day rooms.
  • Coordinates guest room maintenance work with the engineering and maintenance division.
  • Uses persuasive selling techniques to sell rooms and to promote other services of the hotel.
  • Knows daily activities and meetings taking place in the hotel.
  • Reports any unusual occurrences or requests to the manager or assistant manager.
  • Manages and resolves all guest complaints professionally and courteously.
  • Processes guest check-outs and handles monetary transactions.
  • Maintains customers’ privacy.
  • Maintains a high level of professional appearance and demeanor.
  • Performs other duties as assigned.


What candidate traits are needed to be successful in this role?

  • High school diploma or equivalent.
  • Previous hotel-related experience preferred.
  • Ability to communicate with the public, hotel staff, and management professionally.
  • Knowledge of surrounding areas and local events.
  • Ability to understand and adhere to proper credit, and cash handling policies and procedures. 
  • Able to properly secure guest information.
  • Ability to learn safety, emergency, and accident prevention policies and procedures.
  • Skilled in the use of front office equipment.
  • Knowledge of proper telephone etiquette.
  • Ability to work a flexible schedule, including weekends and holidays.


Equal Employment Opportunity:
Our hotel maintains a policy of equal employment opportunity for all employees and qualified applicants for employment without regard for race, color, religion, religious creed, national origin, ancestry, alienage or citizenship status, age, disability, gender, gender identity, or expression, sex, sexual orientation, pregnancy status, genetic information, uniformed service or veteran status, marital status or any other characteristic protected by applicable federal, state, provincial, or local laws.

Ability to commute/relocate:

  • Seattle, WA 98188: Reliably commute or planning to relocate before starting work (Required).


Experience:

  • Customer service: 1 year (Required).
  • Hotel experience: 1 year (Required).


Job Types:
Part-time, Full-time.

Salary : From $19.71 per hour.


Benefits :

  • Employee discount.


Schedule :

  • 8-hour shift.
  • Day shift.
  • Evening shift.
  • Monday to Friday.
  • Night shift.
  • On call.
  • Weekend availability.

Work Location: In person.

Job Tags

Hourly pay, Full time, Part time, Local area, Relocation, Monday to Friday, Flexible hours, Shift work, Day shift, Afternoon shift,

Similar Jobs

vTech Solution

Respiratory Therapist, Job at vTech Solution

Job Summary: This Respiratory Therapist position requires floating between two critical access hospitals, Providence Mount Carmel Hospital...  ...utilized, with a patient-to-therapist ratio of 1:3. This is a travel position, and 48-hour work periods are not approved.... 

Marklund

Staff Nurse - LPN (Licensed Practical Nurse) Job at Marklund

 ...designed to enhance the lives of our residents in a meaningful way, but we cant do it alone.We are seeking dedicated Staff Nurses with a LPN to join our diverse team in Elgin and be a part of our life-changing mission.We have flexible full-time and part-... 

Advanced Decision Vectors, LLC

Security Management Specialist (Active TS/SCI) Job at Advanced Decision Vectors, LLC

 ...unclassified contract security requirements, contractor clearances, and secure facility compliance. This role requires a deep understanding of DoD security procedures, coordination with Facility Security Officers (FSOs), and administration of security databases to ensure mission... 

Riverside Services

Fence Installer: Your Opportunity to Build and Transform Outdoor Space Job at Riverside Services

 ...take pride in a job where your craftsmanship creates lasting outdoor transformations? At Riverside Services, were looking for skilled Fence Installers to join our team. With each fence you install, youll help shape beautiful, functional spaces for residential, commercial... 

Enterprise Medical Recruiting

Part-Time Nocturnist Opening in Southern Vermont - 60 Bed Hospital Job at Enterprise Medical Recruiting

 ...delivered with compassion and respect. Practice Features ~ Part-time night shift 7 pm-7 am ~12-14 shifts per month ~60-bed non-...  ...County ~ Scenic Southern Vermontoffers four seasons of outdoor activity, including hiking, skiing, parks, and museums ~2 hours...