Job Description

Are you looking to work alongside leaders in the mortgage industry who will help you grow your career? We’re looking for a full-time loan partner that will help our applicants get mortgage-ready and support them throughout the loan process. Job seekers should be organized, detail-oriented professionals driven to succeed in their role. If you’re interested in joining a team that empowers employees, clients, and partners to help them reach their goals, apply today! Responsibilities:

• Assist with administrative duties such as making and screening calls, booking appointments, etc.
• Answer questions about transactions for clients and company employees to help ensure a high level of customer satisfaction
• Verify all loan package documentation received is accurate and complete in accordance with company policy and procedures and report any discrepancies to the loan originator/ loan officer
• Be the primary liaison between the mortgage loan officer and our clients and schedule meetings to discuss outstanding items
• Coordinate and prepare documentation necessary for verifications and underwriting such as loan files, loan packages, credit reports, and additional mortgage application paperwork

Qualifications:

• Advanced comprehension of loan financing options such as conventional loans, FHA, VA, adjustable/ fixed, commercial loans, etc.
• Excellent customer service and communication skills and willing to go above and beyond for customers and team
• MS Office proficiency required; some CRM, MLS, DU, and proprietary mortgage software preferred
• High school diploma or equivalent required. College degree in finance or banking preferred
• NMLS license or training is not required, but is desired
• Preferably 2+ years of experience in a professional office or mortgage environment as a mortgage loan officer assistant or similar position

About Company: Metroplex Mortgage Services, Inc. was founded in 2001 and is an approved USDA, FHA, and VA lender. This strategic focus on government lending has helped position Metroplex as one of the most recognized USDA lenders, earning the USDA’s #1 Lender ranking in Florida. Metroplex has expanded into the title business and is growing rapidly. The founder, our President and Chief Legal Officer, brings a unique combination of legal and lending expertise to the business, which informs our proactive and compliance-focused approach. With a mission centered on education, transparency, and long-term relationship building, we continue to grow as a trusted partner for clients, legal professionals, realtors, and referral partners throughout the communities we serve.

Job Tags

Full time,

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