Job Description

RieLes Group is seeking an experienced Registered Nurse (RN) Patient Care Coordinator / Tour Coordinator who is interested in working in the Shiprock, NM area. The Indian Health Service (IHS), an agency within the U.S. Department of Health and Human Services, is seeking a Registered Nurse (RN) Patient Care Coordinator / Tour Coordinator to support hospital operations under Nursing Administration at the Northern Navajo Medical Center. This role is critical in ensuring safe, coordinated, and culturally competent patient care across inpatient and outpatient settings.

RieLes Group has been providing meaningful opportunities that move people to social and economic empowerment since 2009. Helping individuals find their next opportunity through Persistence, Integrity, Authenticity, and Respect. RieLes Group seeks to foster a relationship with each employee and our business partners.

Registered Nurse (RN) Patient Care Coordinator / Tour Coordinator
Northern Navajo Medical Center (NNMC)
Highway US-491 North Shiprock, NM 87420
Navajo Area Indian Health Service (NAIHS)
Serving facilities across Northern Arizona, Western New Mexico, and Southern Utah
This is a federal hospital operated by the Indian Health Service (IHS) under the Navajo Area
Period of Performance: 12-month base period with 1 option year

Position Overview
The RN will function independently under contract, providing patient care coordination, operational oversight, and emergency support while collaborating with multidisciplinary teams across the facility

Key Responsibilities
Patient Care Coordination:
Coordinate patient admissions, discharges, and intra-/interfacility transfers
Conduct nursing rounds to assess patient care needs, staffing levels, safety, and environmental conditions
Collaborate with support departments (OR, Lab, Radiology, Facilities, Bio-Med, Transportation, Medical Staff) to ensure smooth hospital operations
Utilize Electronic Health Records (EHR) and patient classification systems for documentation and reporting
Prepare and submit shift disposition reports to Nursing Administration and Executive Leadership

Clinical & Emergency Support
Assist with direct patient care during emergency situations
Observe, assess, and report patient conditions requiring urgent intervention
Apply sound clinical judgment and nursing process standards in fast-paced environments

Compliance & Professional Conduct
Adhere to HIPAA, Privacy Act, IHS policies, and Federal Code of Conduct
Maintain professional appearance and ethical standards
Demonstrate cultural sensitivity and respect for American Indian and Alaska Native traditions

Work Schedule
Rotating shifts: days, evenings, nights, weekends, and holidays
Schedule assigned by the Patient Care Coordinator, Supervisor Nurse
Leave subject to approval and availability of a qualified replacement

Minimum Qualifications
Experience:
Minimum 36 months of nursing experience
At least 2 years in a Patient Care Coordinator / Tour Coordinator role
Experience with performance improvement, evidence-based practice, and data analysis

Licensure & Certifications:
Current, unrestricted Registered Nurse (RN) license (U.S. state or territory)
Basic Life Support (BLS) required
Advanced Cardiac Life Support (ACLS) required at time of selection

Health & Employment Requirements:
Fitness-for-duty medical certification
Required immunizations, including Hep B, MMR, Varicella, Tdap, TB screening, Influenza, and COVID-19
Ability to pass federal background investigation (eAPP & fingerprint clearance)

Additional Requirements:
English proficiency (read, write, speak)
Basic computer and health IT skills
Willingness to complete mandatory IHS orientation and training
Cultural awareness and respect for the Navajo Nation communities

Evaluation & Performance:
Performance will be evaluated under the Quality Assurance Surveillance Plan (QASP), focusing on:
Patient care quality
Compliance with policies
Cultural sensitivity
Documentation accuracy
Professionalism

Why Work with IHS Navajo Area
Serve one of the largest Indigenous populations in the United States
Work in a mission-driven healthcare system focused on equity and cultural respect
Gain experience in Level III and Level IV trauma care environments
Make a meaningful impact in rural and underserved communities

Please send me your most updated resume to mcastillo@rielesgroup.com

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