Summary:
Urbn Leaf and Harborside are seeking a highly motivated and reliable Customer Service Representative to join our centralized support team. This position will serve as both a call center associate —handling inbound calls, live chats, and support tickets—and a dispatcher , coordinating delivery logistics and facilitating real-time communication between customers, drivers, and store teams.
This is a high-impact role that directly influences the customer experience, supporting our mission to deliver best-in-class cannabis retail service across California.
Key Responsibilities:
Call Center Support:
Dispatch & Delivery Coordination:
Qualifications:
Preferred Skills:
What We Offer:
Urbn Leaf & Harborside are equal opportunity employers. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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